Degus are social South American rodents closely related to chinchillas, requiring group housing, very high-fibre diets with no added sugar and large enclosures to prevent welfare problems including diabetes.
Degu welfare failures are most commonly caused by inappropriate diet and solitary housing. Commercial rodent foods with molasses or fruit are dangerous to degus and can cause irreversible diabetic damage. Solitary housing causes chronic stress. Both problems are entirely preventable with appropriate husbandry information provided at point of sale.