The presence of large numbers of zoo visitors can cause significant stress in some animal species, yet visitor revenue funds zoo conservation and welfare programmes.
The welfare impacts of zoo visitors are species and individual-specific. Some animals habituate to visitor presence with no measurable stress effect; others show consistently elevated stress hormones around high visitor density. Primates and elephants tend to be most sensitive. Solutions include visitor-free time periods, visual barriers between enclosures and public areas, and management of visitor behaviour through education and guidance. The balance between visitor access and animal welfare requires active management.