Volunteer programmes at accredited zoos provide both practical support for animal care and education in welfare science, contributing to the development of a new generation of welfare-conscious animal care professionals.
Zoo volunteer programmes are an educational welfare investment with multiple outcomes: they improve the quality and quantity of animal care and enrichment in resource-constrained facilities; they educate participants in welfare science that changes attitudes and behaviour beyond the zoo; and they build the pipeline of welfare-competent animal care professionals that the sector needs. The welfare of zoo animals and the education of the humans who interact with them are genuinely connected — volunteers who understand animal behaviour and welfare provide more appropriate interaction and enrichment than untrained members of public. The extension of these educational programmes through distance learning potentially multiplies their welfare impact beyond the constraints of physical zoo participation.