Boarding kennels and catteries vary enormously in quality, and owners should know what to look for to ensure their pets experience good welfare during their absence.
Kennel welfare varies from excellent to deeply inadequate, and owners often have limited ability to assess quality before booking. Key welfare indicators include genuine daily exercise and social interaction rather than just a walk to the toilet, individual or compatible small-group housing, staff who know individual animal needs, and systems for handling illness or behavioral changes. Pets that return from boarding underweight, anxious, or with new behavioral problems indicate inadequate care.