Aggression toward humans in cats reflects fear, pain, or inappropriate learning and requires empathetic management rather than punishment.
Cats that show aggression toward people are often themselves experiencing fear or pain. The aggression is a communication that something is wrong. Punishment worsens the situation by increasing fear. Identifying and addressing the underlying cause - whether pain, fear, or inappropriate learning - and responding with empathy rather than punishment is the welfare-positive approach for both cat and owner.